Refund and Returns Policy

We offer a 14 days return policy, items must be in the same condition they were sold in. A refund will be given for the price of the items less delivery.  Note, buyers pay return delivery costs.

Please make sure returned items are packaged securely, we recommend returning via an insured carrier. If the goods are returned within 14 days in the same condition as they were dispatched a full refund less any original delivery charges will be issued.

Some items are non-returnable:

  • Gift cards
  • Downloadable software products

Please return items to:

CMD Engineering

Unit 46 Fort Horsted Business Centre

Primrose Close

Chatham

Kent

ME4 6HZ

Need help?

Contact us at info@miniature-trains.co.uk or call us on 01634 888 621 for questions relating to refunds and returns.